Frequently Asked Questions

General Questions

Making An Appointment

To schedule an appointment call:

Clayton Clinic: 1-918-569-4143 or 1-888-569-PFMC

Boswell Clinic: 1-580-566-2530

You may also email us at contact@pfmcok.com (for both clinics)

What To Bring?

Drivers license, insurance cards, and medical records if you have them. If not, we’ll ask you to sign a release form and will request them from your other provider. Bring all medications (prefer bottles on the first visit, we can update your information by the computer after that).

Applying For Sliding Fee Scale

Bring your proof of income. Ex) Paycheck stub or food stamp amount.

*Without proof, you’re not eligible to receive this discount.

First Timers

Welcome! Please be 15-20 minutes early so you have plenty of time to fill out paperwork. We’ll collect your personal information, medical history, have you sign an authorization to treat you, and provide a booklet with patient rights and responsibilities. *See “What to Bring” above.

Cancelling an Appointment

Out of respect to everyone’s time, please cancel at least 24 hours prior if possible. The sooner we know this, the sooner we’re able to fill your spot. For those who become a frequent no-show, we’ll be forced to see you on a walk-in basis only. Meaning you’ll have to wait until the provider is free to see you.

Emergency Care

Unfortunately, we do not have an emergency department. Certain time-sensitive situations – such as lacerations or broken bones – are treatable at our facility. If someone comes in with a bigger issue like a heart attack or stroke, we will immediately call an ambulance and the patient will be transferred to a hospital. If the clinic is closed and there’s no one on site to assist you, immediately go to the nearest ER.

Prescriptions and Refills. Where do people go?

Wherever is most convenient. For Clayton, there’s the local pharmacy and Lawson’s in Talihina. There are two pharmacies in Antlers and several in Mcalester. The Boswell site uses pharmacies in Hugo and Durant.

Refills

 Contact your pharmacy and they will fax us your refill request. That is placed into our system and sent to your provider. When your request is approved, we will contact your pharmacy ASAP to fill your prescription.

Common Misconceptions

They are funded by the Government.

 PFMC is partially federally funded. The grant we receive is a huge help but doesn’t even cover the payroll for the year. PFMC is required to charge a fee for services in order to stay in compliance with the grant conditions.

They are only for the “poor” people.

We are open to anyone. We do have a sliding scale discount that is offered to those who financially qualify. (less than 200% FPL)

You can't go there if you have insurance.

We accept most insurances. If we do not have a contract with your insurance, we will attempt to contract with them.

PFMC is a Choctaw Nation facility.

Although we work very closely with the Choctaw Nation and other tribal entities, PFMC is not a tribal facility and does not receive any funding from any tribal entity. All races and nationalities are welcome to use our services.